Refund Policy (7-Day Guarantee) - ElonIPTV Official Policy

At ElonIPTV, we stand behind the speed and stability of our 4K Anti-Freeze servers. Every new subscription includes a 7-Day Money-Back Guarantee from the date of activation so you can test our service with complete confidence.

1. Eligibility for a 100% Full Refund

You are entitled to a full refund within 7 calendar days of your initial purchase if:

• Your elon iptv login credentials or M3U/Xtream Codes line fails to activate or experiences persistent server-side issues that our technical team cannot resolve within 24 hours.
• Our 24/7 support specialists are unable to get your playlist working on a supported device (Amazon Firestick, Android TV, Samsung/LG Smart TV, Apple TV, iOS, or Windows/Mac).

2. Non-Refundable Situations

• Refund requests submitted more than 7 calendar days after the subscription activation date.
• Issues caused solely by the user's local internet service provider (ISP) disconnection or incompatible legacy hardware after our team has verified the line is active and streaming properly.

3. How to Request a Refund

Simply message our 24/7 support desk on WhatsApp or send an email to [email protected] with your order details. Once verified, refunds are processed within 24 to 48 hours back to your original payment method.